Shipping & Delivery

Order Processing Times

We aim to process all orders within 2–3 business days. Please note that weekends and public holidays are not included in this timeframe.

During busy periods, processing may take slightly longer. Your patience is appreciated, and we’ll notify you via email or phone if there’s a major delay.

Shipping Costs & Delivery Timeframes

Shipping fees are calculated and shown at checkout. Estimated delivery timelines will also be available at that stage.

Please note: Occasional delivery delays may occur due to factors outside our control.

Tracking Your Order

As soon as your order ships, you'll receive a confirmation email that includes your tracking number. Tracking details are typically active within 24 hours.

International Shipping, Customs & Taxes

We are not responsible for any additional charges such as customs duties, tariffs, or taxes imposed by your local government. These costs are the responsibility of the buyer.

Damaged or Lost Items

If your package arrives damaged or is lost in transit, we recommend contacting the shipping provider directly to initiate a claim. Be sure to keep all packaging materials and damaged items until the claim is resolved.

Return Information

For full details on how to return a product, please refer to our Returns & Refunds Policy .